Refund Policy

1. Summary

AI Music Maker is a subscription service that gives you credits and studio access as soon as you subscribe. Because delivery starts immediately, refunds are limited as described below.

This policy works alongside our Terms of Service. Nothing here removes consumer rights that cannot be waived under the law of your country.

2. Subscription billing

Plans are billed through Stripe, either monthly or yearly, and renew automatically at the end of each period until you cancel. The price, billing period and included credits are shown at checkout and on the pricing page before you pay.

We do not operate a free tier, so a payment is required before any credits are issued.

3. Cancelling

You can cancel at any time from your billing settings, or by writing to support@aimusicmaker.lol. Cancellation stops future renewals and keeps your plan active until the end of the period you already paid for.

We do not refund the unused part of a billing period once it has started, and credits do not convert into cash when a plan ends.

4. When we refund

We will refund a payment where the Service failed to deliver what you paid for, and we could not fix it.

• You were charged twice for the same billing period because of a technical error.
• You were charged after cancelling, and the renewal was not something you could have avoided.
• A plan was billed at the wrong price, or a service outage prevented you from using the credits you paid for.
• You subscribed by mistake and contact us within 7 days without having rendered any songs with the plan.

5. When we do not refund

Credits that have been spent on renders, including renders you did not like, are not refundable. Generation costs are incurred as soon as a render runs.

We also do not refund for changes of mind after 7 days, for accounts closed for breaching our Terms of Service, or for plans cancelled mid-period where the service continued to be available.

6. Your statutory rights

If you live in the EU, the UK, or another region with consumer withdrawal rights, you normally have 14 days to withdraw from a digital service purchase. By subscribing and requesting renders immediately, you ask us to begin performance during that period and acknowledge that you lose the withdrawal right once the service has been fully delivered.

Where the law grants you a stronger right than this policy, that right prevails.

7. How to request a refund

Email support@aimusicmaker.lol from the address on your account, include the invoice or payment date, and tell us briefly what went wrong. Requests are usually reviewed within 3 business days.

Approved refunds are returned to the original payment method through Stripe. Depending on your bank, the money may take 5 to 10 business days to appear.

8. Chargebacks

Please contact us before starting a chargeback. Filing one while a support request is open can suspend your account while the bank investigates, and we may close accounts that repeatedly dispute valid charges.

9. Changes to this policy

We may update this policy to reflect changes in the Service or in the law. The version published on this page at the time of your purchase applies to that purchase.

10. Contact

For anything related to billing, cancellations or refunds, write to support@aimusicmaker.lol and we will help.